Quality Control
Quality isn’t a step in the process — it’s our mission. Every chair is engineered, built, and tested in-house to meet uncompromising American standards for precision, durability, and performance. From the first bolt to the final finish, every detail is perfected.
24-Point Precision Inspection
Every massage chair is tested in a dedicated quality control facility to guarantee performance and reliability. Each unit is individually inspected with diagnostic software, verifying electronics, mechanics, and comfort before approval.
This hands-on process ensures that every roller, motor, and sensor works flawlessly, delivering the precision and consistency our customers expect.
U.S.-Based Service & Support
From our headquarters in Tampa, Florida, we deliver world-class, U.S.-based service and support that stands with you every step of the way.
Proud American Workers
We want you to feel confident knowing exactly who is working on your delivery, maintenance, and repairs. Our factory-trained teams have completed specialized training programs developed by Floridian Brand to expertly diagnose, service, and maintain the unique components and technology found only in our products.
By choosing us, you’re not only protecting your investment — you’re supporting American workers who take pride in delivering excellence.
Nationwide Coverage, Local Care
Floridian Brand keeps you covered coast to coast. Our nationwide service network is powered by U.S.-based teams of factory-trained technicians, ready to deliver in-home repairs, maintenance, and expert support wherever you are.